best breakfast 2013

The Robertson Arms Hotel 3*
South Lanarkshire

To start your day enjoy a full Scottish breakfast or select from our extensive continental buffet selection all included in our room rate price. We offer casual dining in our Bistro and more formal dining in our candle light restaurant.
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£75

  • Restaurant
  • Wi-Fi

Canterbury Cathedral Lodge 4*
Canterbury

Situated within the beautiful private grounds of the magnificent Canterbury Cathedral, you'll find the Canterbury Cathedral Lodge a perfect retreat.
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£99

  • Meeting Facilities

  • Free Wi-Fi

The Cartford Inn 4*
Preston

The Cartford Inn is a 17th century coaching inn nestling on the banks of the River Wyre on Lancashire’s Fylde Coast. Newly refurbished in 2007 the “Cartford” combines traditional features with contemporary style.
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£130

£110

  • Bar
  • Fishing

Judge's comments...


Lisa Minot, The Sun

"Breakfast at The Cartford Inn shone out from the pack in our search for the best in Britain for several reasons. The chic, well designed menu gave a tantalising glimpse of the goodies to come - seasonal, fresh and fun with the emphasis always on using the best of local ingredients."

Comment from the winner...

"We are delighted to have won this award because our breakfast is the concluding impression and lasting memory our guests take with them after a stay at the Inn. Our locally sourced breakfast is complemented by stunning views of the Fylde Countryside which can be enjoyed through our panoramic window every morning."
Julie and Patrick Beaume, Owners.

comfiest bed 2013

Ashbury B&B 4*
Malvern

Ashbury is a large, elegant, Victorian house built in 1874 with amazing views over Worcestershire which can be enjoyed whilst having afternoon tea and homemade cake on your arrival and whilst eating your breakfast.
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£79

  • Car Park
  • Wi-Fi

Heywood House Hotel 4*
Liverpool

Situated in the heart of Liverpool, the Heywood House Hotel combines original elegance with modern luxury. Carefully restored from what was the first bank in Liverpool, The Heywood House Hotel delicately blends old with new.
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£285

£50

  • Bar
  • Restaurant

Sofitel London Heathrow 5*
Heathrow

Many of the rooms offer commanding views of the activity at Terminal 5, whilst the triple-glazed windows ensure absolute silence. Sofitel signature MyBed assures the most comfortable night’s sleep you can have away from home.
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£220

£316

  • Gym
  • Spa

Judge's comments...


Anna Sky Hulton, Bauer Radio

"Extra comfy bed! Exceptionally comfortable beds. They also have a high number of reviews with a very good score overall. Although others have scored higher they haven't had as many reviews. It shows that that those who stay are keen to share their thoughts on their experience. From the photos the beds also look very inviting, contemporary although with a touch of class. Also, the fact that the rooms are not overly expensive is very appealing."

Comment from the winner...

"We are delighted to have won the Comfiest Bed award for the second year running! We believe the key to a comfy night at any hotel is creating a warm & friendly atmosphere. By ensuring we exceed expectations from the first welcome, our guest’s know they have received excellent quality at exceptional value. This award is a credit to the whole team for consistently achieving high standards day in, day out."
Thomas Kennedy, General Manager

best view 2013

St Brides Spa Hotel 4*
Pembrokeshire

St Brides Spa Hotel is privately owned and the highest rated four star hotel situated in Pembrokeshire’s National Coastal Park. The hotel has dramatic coastal views over Saundersfoot harbour, beach and coastline.
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£245

  • Bar
  • Spa

St Davids Hotel & Spa 5*
Cardiff

Cardiff’s most stylish and contemporary hotel, ideally situated on the waterfront of Cardiff Bay. The only AA rated five-star hotel in Cardiff, the St David’s Hotel & Spa makes a bold contemporary architectural statement with its dramatic, glass-fronted façade.
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£378

£124

  • Jacuzzi
  • Gym

The Roundhouse 4*
Weymouth

With a stunningly beautiful coastline providing a perfect backdrop to this charming coastal town, Weymouth’s many amenities include a modern shopping centre and theatre, whilst the the 17th century harbour and marinas is steeped in history.
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£145

£125

  • Wi-Fi

Judge's comments...


Alex Fisher, Coast

"One might be mistaken for thinking the sea and rugged Welsh headlands were built around St. Bride's - and not the other way round. The Hotel and Spa has stunning seaviews at every turn - from the restaurant decking to the beach chic bedrooms - conjuring up a sense of effortless luxury and escapism for the guest."

Comment from the winner...

"Fantastic! Thank you to everyone who voted St Brides for the ‘Best View’ award. We are over the moon to have won and cannot wait to share our view with the World!"
Alison Fowler, Marketing and Front Office Manager

best eco credentials 2013

Z Hotel 3*
London

At Z Soho, we have designed a new class of hotel accommodation for guests looking for a 1-2 night stay in central London locations - we call it compact luxury.
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£132

  • Wi-Fi
  • Bar

The Green House 4*
Bournemouth

Just a few minutes' walk from Bournemouth beach, this elegant, eco-friendly hotel features rooms with hand-made furniture. The Green House Hotel is the proud winner of the AA Eco friendly hotel of the year award 2012 - 2013.
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£210

£129

  • Eco
  • Restaurant

The Scarlet 4*
Cornwall

Discover The Scarlet, Cornwall's Luxury Eco Hotel, an escape for grown-ups, to dream by the sea, to laugh and to enjoy simple pleasures.
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£320

£305

  • Swimming Pool
  • 24 Hour Room Service

Judge's comments...


Susy Smith, Country Living

"The Green House Hotel have managed to meet the challenging targets they set themselves in order to achieve this exceptional environmental status. Thankfully they haven't sacrificed style or quality in the process. Congratulations go to them and to the other finalists for proving that eco can go hand in hand with luxury."

Comment from the winner...

"At the Green House we are delighted to be recognised for our sustainability credentials and are pleased to have been nominated by our guests. We are passionate about sustainability and ensuring our business operations are able to deliver the highest possible standards of quality without impacting our environment."
Dominique Betts, Sales Executive

best gardens 2013

Kenwood Hall 4*
Sheffield

Kenwood Hall Hotel is the perfect place to stay. Leisure centre, Spa, complimentary on-site parking, 12 acres of stunning grounds and only one mile from Sheffield city centre.
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£165

£65

  • Gym
  • Swimming Pool

Hundred House 4*
Telford

The Hundred House Hotel is situated a short distance away from the worlds famous Ironbridge, the Hundred House Hotel is central to all local attractions.
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£120

£75

  • Meeting Facilities
  • Bar

Caer Beris Hotel 3*
Powys

Caer Beris Manor Country House Hotel is set in 27 acres of parkland and surrounded by the River Irfon, Caer Beris Manor Hotel is a beautiful Country retreat in Builth Wells near the A483 on the Breacon Beacons - the heart of the Welsh Countryside.
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£138

  • Fishing
  • Restaurant

Judge's comments...


Fergus Collins, Countryfile Magazine

"For sheer romance and endless hidden delights, Hundred House pips its rivals to the prize. The maze gardens full of tumbling roses and shrubs and threaded with water features provide a restful sanctuary – as well as the freshest of vegetables and herbs for the hotel's restaurant. The gardens are the perfect accompaniment to the charming rooms – each uniquely furnished with antiques."

Comment from the winner...

"Winning is a reward and reflection of the amazing foresight of Sylvia all those years ago and gives us further inspiration for the future of the garden."
Chloe Wright, Media and Marketing

best spa 2013

St Brides Hotel & Spa 4*
Pembrokeshire

Our luxury cliff top Marine Spa and Thermal Suite which includes a steam room, salt room, rock sauna, adventure shower, ice fountain and infinity edge salt water hydro pool has stunning sea views.
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£155

  • Swimming Pool
  • Beauty Salon

Fistral Beach Hotel & Spa 4*
Newquay

Spend lazy mornings gazing out at panoramic views across Fistral Beach, unwind in the luxury 5 star ESPA Fistral Spa, stroll across the sand or enjoy a surf, catching the famous Fistral waves.
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£200

£143

  • Restaurant
  • Jacuzzi

Rockliffe Hall 5*
Darlington

Rockliffe Hall promises peace, space and serenity in which you can unwind away from the hustle and bustle of day-to-day life.
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£330

£190

  • 24 Hour Room Service
  • Restaurant

Judge's comments...


Mandie Gower, Zest

"Rockliffe Hall certainly knows its stuff, boasting a sophisticated, state-of-the-art offering of treatments, services, products and facilities, but what truly made it stand out to me was the beautifully designed hydro pool and leisure pool, offering something for everyone whether you want to kick back and relax or reinvigorate with a few lengths."

Comment from the winner...

"We are absolutely delighted to receive this accolade, particularly from LateRooms.com as we know that it represents genuine recognition from guests. For us to receive it twice makes me particularly proud of how the team have driven the standards of service."
Liz Holmes, Spa Manager

best service 2013

Canterbury Cathedral Lodge 4* Canterbury

Situated within the beautiful private grounds of the magnificent Canterbury Cathedral, you'll find the Canterbury Cathedral Lodge a perfect retreat.
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£99

  • Meeting Facilities
  • Free Wi-Fi

Elder Lea House Hotel 5*
Brighouse

Elder Lea House is the only 5 Star Gold Award (Visit Britain graded) accommodation in the area offering high quality accommodation at reasonable prices.
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£145

£79

  • Car Parking
  • Free Wi-Fi

The Robertson Arms Hotel 3*
South Lanarkshire

To start your day enjoy a full Scottish breakfast or select from our extensive continental buffet selection all included in our room rate price. We offer casual dining in our Bistro and more formal dining in our candle light restaurant.
Read more...

£75

  • Restaurant
  • Wi-Fi

Judge's comments...


Taryn Davies, FemaleFirst

"The Robertson Arms Hotel sounds lovely and very welcoming. With a fantastic range of reviews, despite being a tough decision with the two other finalists, this hotel is clearly committed to its guests with small touches and flawless levels of friendly, good service - also demonstrated by the volume and 100% reviews."

Comment from the winner...

"Here at The Robertson Arms we are all delighted to have won the “Best Service” award. To win this award is a tremendous achievement for such a small team. By winning we have lived up to our moto “We may not be the biggest venue, but we aim to be the best”. We are looking forward to a great 2014 with Scotland taking centre stage, hosting the Commonwealth Games and the Ryder Cup Well done to every member of the team."
Jan Henderson, Owner

best for dining 2013

The Midland 4*
Manchester

The Midland in Manchester is an iconic landmark in the heart of this cosmopolitan, vibrant city. Whether you are visiting the city on business or pleasure
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£129

  • Restaurant
  • Swimming Pool

Dakota Forth Bridge 4*
Edinburgh

The heart and soul of Dakota is the multi award-winning Bar & Grill where the philosophy is quality without compromise. Food is sourced from local suppliers and our offer ranges from exquisite fresh shellfish to succulent mature steaks.
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£199

£89

  • Car Parking
  • Gym

Hotel Du Vin 5*
Glasgow

Set in a tree-lined Victorian terrace in the fashionable West End of Glasgow, One Devonshire Gardens is a luxury boutique hotel, a Hotel du Vin with a little bit more.
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£119

  • 24 Hour Room Service
  • Bar/span>

Judge's comments...


Jim Tanfield, Jamie Oliver.com

"This was genuinely difficult as all three finalists showed remarkable commitment to making their hotel's dining experience as rich as possible. However the DAKOTA pipped it because of its simple menu with local-sourcing at the forefront – fresh, popular and has managed to grow a significant fan-base organically."

Comment from the winner...

"At Dakota, food and wine is our passion. It is the heart and soul of our business. We are delighted with this award which recognises the quality of food and standards of service which has earned us great plaudits."
Andrew Ovenstone, General Manager

best gadgets 2013

CitizenM 4*
Glasgow

Trendy award winning hotel in the heart of Glasgow! Free wifi, 150 free movies on demand in all genres, big kingsize beds and power rainshower.
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£149

£72

  • Bar
  • Free Wi-Fi

Hotel Xanadu 4*
London

Hotel Xanadu is a boutique hotel located next to Ealing Green in West London, All guests can enjoy comfortable check-in on an iPad and complimentary wi-fi throughout the entire hotel.
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£275

£125

  • 24 Hour Room Service
  • WiFi

Eccleston Square Hotel 5*
London

Eccleston Square Hotel is London's most high tech hotel and offers beautiful interior design and state-of-the-art facilities. This adults only hotel is ideally located in central London, bordering Belgravia and Victoria.
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£355

£210

  • 24 Hour Room Service
  • Bar

Judge's comments...


Paul Lamkin, MSN Tech

"With so many reviews and such a high percentage of good recommendations and those who would choose to stay again, the Citizen M Glasgow hotel is extremely impressive. The gadgets and technology behind the hotel are not only going to be useful, but definitely enhance the stay -the tech here is cool and gives the hotel an entertainment factor in the rooms."

Comment from the winner...

"We are obviously thrilled to be announced as winners of the award. The whole team here at citizenM have worked hard over the years and the recognition really helps keep us focused on delivering a fantastic service to our guests."
Chris Kelly, Hotel Manager

best interiors 2013

Malmaison Oxford 4*
Oxford

If you’re looking for somewhere to stay in the historic city of Oxford, we have the perfect place. This one time prison is now a stunning boutique hotel, offering all the luxury you’d expect from Malmaison.
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£500

£205

  • Restaurant
  • 24 Hour Room Service

The Grassmarket Hotel 3*
Edinburgh

If you like to unwind after a hard day in quirky stylish surroundings, you won’t be disappointed. Our designs bring a distinctive and fresh flavour to the Edinburgh hotel market whilst incorporating traditional Scottish twists, with a few surprises!
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£350

£140

  • 24 Hour Room Service
  • Free Wi-Fi

The Cartford Inn 4*
Preston

The Cartford Inn is a 17th century coaching inn nestling on the banks of the River Wyre on Lancashire’s Fylde Coast. Newly refurbished in 2007 the “Cartford” combines traditional features with contemporary style.
Read more...

£130

£110

  • Bar
  • Fishing

Judge's comments...


Amy Curtis, GoodHomes

"This hotel offers such an unusual experience with its imposing architecture and quirky bedrooms – every scheme exudes style and comfort while giving a nod to the building's original function. Coordinating cosy throws, cushions and headboards create gorgeous schemes that guests will want to recreate in their bedrooms at home."

Comment from the winner...

"We are delighted to win the Best Interiors award in the Best Kept Secret Awards. We are very lucky to have such a unique and interesting hotel that has inspired the concept and design of the property. We’ve kept the hotel true to the building’s history but given it the signature Malmaison touches. Some of the rooms still have the original cell doors and the main stairs are central to the building, leading guests to their rooms. It’s really great that our visitors enjoy the interiors and have recognised our unique design with this award."
Paul Watson, General Manager

Best for Golf 2013

Celtic Manor 5*
Newport

Venue of The 2010 Ryder Cup, voted Europe’s Golf Resort of the Year 2011 and M&IT Best UK Hotel 2012, The Celtic Manor Resort is a prestigious destination for business, golf and leisure, situated in the beautiful Usk Valley, South Wales.
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£370

  • 24 Hour Room Service
  • Fishing

St Mellion International Resort 4*
Saltash

St Mellion International Resort is a surprisingly stylish and modern resort with a great golfing heritage. Set in 450 acres of stunning Cornish countryside, St Mellion International Resort is the leading venue for golf.
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£195

£55

  • Gym
  • Meeting Facilities

De Vere Slaley Hall 4*
Hexham

An Edwardian mansion set in 1000 acres of Northumbrian countryside, De Vere Slaley Hall is crowned by a spectacular Japanese Garden and a 2 championship Golf Courses. A unique location with fabulous interiors.
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£189

£94

  • Bar
  • Beauty Salon

Judge's comments...


Charlie Parrish, AskMen UK

"With the De Vere Slaley Hall set in the Northumbrian countryside, it really is a place to escape and play. What really set the hotel above the other two very strong finalists was the fact it has two championship courses, but also a host of other stand out features. What also really appealed was the fact the hotel and course is an Edwardian mansion – a great place for anyone to stay."

Comment from the winner...

"We are delighted to be announced as the winner of this prestigious award and thank you to LateRooms.com for this recognition. Having just hosted the 2013 PGA Cup, golf at Slaley Hall has never been stronger. We welcome all golfers to come enjoy our fantastic golf courses and Hotel Resort."
Keith Pickard, Director of Golf

facebook fans award 2013

Judge's comments...


Facebook Fans

"Amazing view of the castle, amazing restaurants too!"

Comment from the winner…

"Winning the 2013 Best Kept Secret Awards, Hotel of the Year category is a wonderful acknowledgement of the staff’s hard work and truly exceptional commitment. We continuously strive to provide outstanding service to our guests and this award confirms that we are achieving those high standards and we feel honoured to be recognised in this way."
Neil Caskie, General Manager